Terms of Service
Effective Date: June 30, 2025
IMPORTANT: These Terms of Service (“Terms”) govern your use of Queen Creek Back Care’s website and services. By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, then you may not access our services.
1. Acceptance of Terms
By accessing and using the services provided by Queen Creek Back Care, located at 21321 E. Ocotillo Rd., Suite 122, Queen Creek, AZ 85142, you accept and agree to be bound by the terms and provision of this agreement.
These Terms apply to all visitors, users, patients, and others who access or use our services.
2. Healthcare Services
Nature of Services
Queen Creek Back Care provides chiropractic care and related wellness services. Our services include but are not limited to:
- Chiropractic adjustments
- Spinal decompression therapy
- Corrective exercises
- Posture correction
- Our signature 15-minute weekly wellness program
All services are provided by licensed healthcare professionals in accordance with Arizona state law and professional standards.
Not Emergency Services
Our services are not intended for medical emergencies. If you are experiencing a medical emergency, please call 911 or go to the nearest emergency room immediately.
Do not use our website or services to seek emergency medical care.
Professional Relationship
The use of our website and scheduling of appointments does not create a doctor-patient relationship. Such a relationship is only established when you are formally accepted as a patient and receive treatment at our facility.
3. Appointment Scheduling and Cancellation
When you schedule an appointment through our website or by phone, you agree to attend the appointment at the scheduled time.
Cancellation Policy
We understand that circumstances may require you to cancel or reschedule. Our cancellation policy includes:
- 24-hour notice required for cancellations or rescheduling
- Cancellation fee may apply for late cancellations
- No-show fee may apply for missed appointments without notice
Our Right to Cancel
We reserve the right to cancel or reschedule appointments due to unforeseen circumstances, emergencies, or scheduling conflicts. We will make reasonable efforts to notify you as soon as possible if we need to cancel or reschedule your appointment.
4. Payment Terms
Payment Due
Payment is due at the time of service unless other arrangements have been made in advance. We accept:
- Cash
- Check
- Major credit cards
- Health insurance (when applicable)
Insurance Coverage
If you have health insurance that covers chiropractic services, we will bill your insurance company on your behalf. However, you remain responsible for:
- Co-payments
- Deductibles
- Services not covered by your insurance plan
Payment Obligations
You agree to pay all fees and charges incurred in connection with your use of our services. If your payment is not received or your payment method is declined, we reserve the right to suspend or terminate your access to services.
5. SMS Text Messaging Terms
By providing your mobile phone number, you agree to receive SMS text messages from Queen Creek Back Care regarding:
- Appointment reminders
- Appointment confirmations
- Health tips and wellness information
- Important practice updates
SMS Terms and Conditions
- Message frequency: Varies based on your appointments and preferences
- Message and data rates: Standard rates may apply
- Opt-out: Text STOP to any message to unsubscribe
- Help: Text HELP for assistance
- Privacy: We will not share your phone number with third parties for marketing purposes
Consent Confirmation
By opting into our SMS service, you confirm that you are the subscriber of the provided phone number or have the subscriber’s permission to receive messages.
6. Website Use and Intellectual Property
Permitted Use
You may use our website for lawful purposes only. You agree not to use our website:
- In any way that violates any applicable federal, state, local, or international law or regulation
- To transmit any advertising or promotional material without our prior written consent
- To impersonate or attempt to impersonate Queen Creek Back Care, our employees, another user, or any other person or entity
Intellectual Property Rights
The content on our website is the property of Queen Creek Back Care and is protected by copyright and other intellectual property laws. This includes:
- Text and written content
- Graphics and images
- Logos and branding
- Software and code
You may not reproduce, distribute, modify, or create derivative works from any content on our website without our express written permission.
7. Privacy and Protected Health Information
Your use of our services is also governed by our Privacy Policy and HIPAA Notice of Privacy Practices.
By using our services, you acknowledge that you have read and understand these policies. We are committed to protecting your personal and health information in accordance with applicable laws and regulations.
8. Medical Disclaimer
Educational Purpose Only
The information provided on our website is for educational and informational purposes only and is not intended as medical advice. It should not be used as a substitute for professional medical advice, diagnosis, or treatment.
Individual Results Vary
Results from chiropractic care vary from person to person. We make no guarantees regarding the outcome of any treatment. Your results will depend on many factors, including:
- Your age and general health
- The severity of your condition
- How long you’ve had the condition
- Your compliance with the treatment plan
- Your lifestyle and daily activities
Seek Professional Advice
Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition.
9. Assumption of Risk
You acknowledge that chiropractic treatment, like all healthcare treatments, carries certain risks. While serious injuries from chiropractic care are rare, they can occur.
By receiving treatment at our facility, you:
- Acknowledge these risks
- Consent to treatment
- Agree to follow all treatment recommendations
- Will inform us of any discomfort during treatment
Our healthcare providers will discuss specific risks with you before beginning any treatment.
10. Limitation of Liability
To the fullest extent permitted by law, Queen Creek Back Care shall not be liable for any:
- Indirect, incidental, special, consequential, or punitive damages
- Loss of profits or revenues, whether incurred directly or indirectly
- Loss of data, use, goodwill, or other intangible losses
In no event shall our aggregate liability exceed the amount you paid for services in the twelve (12) months preceding the event giving rise to the liability.
11. Indemnification
You agree to defend, indemnify, and hold harmless Queen Creek Back Care and its licensees and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees) arising from:
- Your use of and access to the services
- Your violation of these Terms
- Your violation of any rights of another party
12. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the State of Arizona, without regard to its conflict of law provisions.
Any legal action or proceeding relating to your access to or use of our services shall be instituted only in a state or federal court located in Maricopa County, Arizona, and you agree to submit to the jurisdiction of such courts.
13. Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time.
If a revision is material, we will provide notice prior to any new terms taking effect by:
- Posting the updated Terms on our website
- Updating the effective date
- Providing notice through our patient portal (if applicable)
Your continued use of our services after any such changes constitutes your acceptance of the new Terms.
14. Severability
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law.
The remaining provisions will continue in full force and effect.
15. Entire Agreement
These Terms constitute the entire agreement between you and Queen Creek Back Care regarding the use of our services and supersede all prior and contemporaneous:
- Understandings
- Agreements
- Representations
- Warranties
Both written and oral, regarding such subject matter.
16. Contact Information
If you have any questions about these Terms of Service, please contact us at:
Queen Creek Back Care
21321 E. Ocotillo Rd., Suite 122
Queen Creek, AZ 85142
Phone: (480) 888-7383
Email: info@queencreekbackcare.com
Website: www.queencreekbackcare.com
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

